In today’s complex organisations, the skillful handling of interpersonal and team dynamics has become a vital quality among leaders. The CoResolve Program increases leaders’ capacity to succeed in turbulent times by offering practical tools for working and thriving with the diversity of perspectives inside an organisation.
DOES THIS SOUND FAMILIAR?
- Meetings could be more productive and better use of everyone’s time.
- Team members are having a difficult time making decisions and sticking to them.
- Your organization is experiencing some resistance to authority and change.
- Team members are sometimes working against each other instead of collaborating.
- You're struggling to build a relaxed environment for innovation to birth the next big idea.
- Corridor gossip and lobbying is alive and well in your work place.
- Some team members and stakeholders are disengaged.
MEET THESE CHALLENGES BY DEVELOPING SKILLS IN
Resolving Conflicts One-on-One; Running Effective Team Meetings; Engaging more directly with Clients
THE BASIS OF THE TRAINING
CoResolve is based on the Lewis Method of Deep Democracy developed in post-apartheid South Africa and practiced in over 20 countries around the world.
The Lewis Method provides theory and practices for working with groups and individuals, and is particularly useful for resolving relationship and group dynamics that are emotionally charged or marked by diversity and difference. In CoResolve we have honed these tools for leaders. In this method a leader is identified as anyone driving a process to achieve an objective. The CoResolve program gives you the theoretical background, instructions, experiential learning opportunities, and long term support that you need to begin using the powerful tools of the Lewis Method of Deep Democracy in your leadership.
WHAT IS IN THIS TOOLKIT
A Lens for Understanding Group Dynamics
- Read the dynamics of a group, pick up on the early signs of resistance and emerging conflict and act in a timely manner to reduce tension.
- Understand the obstacles to good communication and build the foundations for shared understanding.
Skills for Collaborative Decision Making
- Make decisions that gain buy-in.
- Establish accountability and responsibility.
- Facilitate dynamic conversations.
- Enable diverse opinions to be heard.
- Unleash engagement and creativity whilst maintaining your authority.
- Harness the power and collective intelligence by enabling even the most quiet of participants to express their views.
Tools for Resolving Tension
- Resolve differences of opinions, arguments and conflicts instead of allowing anger and blaming to continue.
- Use tension as an opportunity to enhance learning and relationships, and to unleash the creative potential.
The CoResolve Leadership program consists of:
2 days of in-person instruction in a group of maximum 15 people enabling practical and experiential learning top take place. The 2 days can be delivered in modules.
A custom-designed web-based platform, access to the learning material, exercises, discussion groups and the ability to connect to other participants internationally.
Following the two day training participants are encouraged to attend 3 to 6 supervision groups, where they continue to practice their skills with 4 or 5 other group members. This enables the integration of the new skills. These groups usually take place in virtual space and are time and cost effective.
Leadership is based on self -awareness. A trained CoResolve coach assists the leader integrate the new found knowledge and skills to his/ her personality during 3 to 6 one on one coaching sessions.
The I-Know-Me Personality Profile
This provides the leader with insight into her or his personality patterns and how she or he can maximize the benefits of the program. The I-Know-Me (IKM) profile is gained through the completion of a detailed questionnaire. The professional analysis and report is given to the participant by a highly trained IKM analyst, via an hour long session (usually via the internet). The information from the IKM profile helps the participant maximize their learning and integration during the group coaching and or individual coaching sessions.
PEOPLE WHO HAVE EXPERIENCED THE PROGRAM
Leigh Anne Albert
Senior Manager at MAC Consulting Johannesburg, South Africa
"There was a really conflictual situation with me and another guy on the team. Our director actually sat us down, and told us that we were going to use some CoResolve things. We had about a 45-minute discussion breaking down the issue, identifying what the problems were. He followed it to the T. It was actually one of the more stressful colleague situations I’ve had in a while. I have to say, it was a little bit raw afterward, but it was a safe environment. I have a fabulous relationship with this guy going forward, and we really do work well together. It was really, really effective.
“The evidence of effectiveness of my use of Deep Democracy in my project management role is abundant. All of the my projects are interdisciplinary, multi-stakeholder and multi-country. They are all delivered on-time, exactly what the customers wanted and come with little sense of tension or conflict. I know that this is a cause and effect relationship because this is the technique that I use and I use it all the time.”
National Director at World Vision
“Deep Democracy (Lewis Method) has offered an approach unlike any other and has proved invaluable. It is one of the toolkits that can be applied in a variety of contexts, from ordinary organizational issues through to highly complex and contentious community issues. We have used it extensively within urban and rural development contexts.”
Everts Mediation & Coaching
“In my law career, I experienced very often that people said yes, but did no. In other words, they would say yes on stage, but behind the curtains, it was “no way”. That does a lot of damage to communication and relationships. But being able to do as you say you will do, and to really find out what is needed to be good for what you say—that’s very important to me, professionally, and that’s what The Lewis Method of Deep Democracy has really added for me: making certain that a yes really will be a yes in practice.”
HOD & Manager of Structural Design Division for DRA Global Johannesburg, South Africa
“CoResolve tools are useful in client meetings, and attaining contracts from clients. As opposed to simply discussing superficial issues, we use CoResolve to diffuse tension in the room, and also to understand why a client might not want a contract with our company. By listening to potential client's concerns, we can proactively address any issues, show the potential client that we have their best interests at heart, and broker a successful deal.”
Senior Director Local Health Integration Network Markham, Ontario
“I have used Deep Democracy to facilitate an internal strategic planning process. There were 15 people at the table. Just the vision could have taken us hours, but to our delight we finished the strategic plan in that session. We used the tools to get us to work through things we would have never got agreement on but once we got into it, it was quick. It is an efficient way of doing things.”
Director at Cole, Port & Woollon Limited Swindon, United Kingdom